frequently asked questions
How much is shipping?
Check out our shipping rates here.
Do you ship internationally?
Yes, we do.
Do you have any discount codes?
Not all the time, but for special occasions we do!
I don't like the pair I bought. Can I exchange it?
No, you can't.
My frames arrived and they are faulty. What now?
We're so sorry that happened!
Please contact us with your order details within 24 hours of receipt and we'll get back to you as soon as we can.
I have a shelter I think you should work with. How do I tell you?
We are always looking for non-profit shelters to work with.
Please contact us and let us know.
I want to Volunteer but I don't know how to get started. Help?
That is great!
Why is my order not here yet?
Local Shipping (Singapore) is typically within 2-3 Days. If you picked registered postage, your package is trackable via the link in your email.
How long does it take for me to receive my order?
Eyewear orders are processed and mailed out within 48 hours.
Can I make changes to my order once its been sent?
As we strive to process your order as quickly as we can, making last minute changes will hinder us from getting it out to you efficiently. As such, we advise that you look through your cart to confirm your purchases before placing an order.
Can I add prescription lenses to my glasses?
Yes, of course!
Send them to your preferred optometrist to get them done. You can even transform sunglasses into spectacles by switching the tinted lenses to clear prescription ones!
Do the sunglasses have UV Protection?
Yes! Our sunnies have 100% UV Protection.